Observability that means something
More dashboards is not more insight. Start from the questions you'll ask at 3am and work backwards.
Write down the questions you ask during an outage. 'Is it us or a dependency?' 'Which release?' 'Which customers?' Those questions define your telemetry.
An SLO tied to a user journey tells you whether to page someone. CPU graphs rarely do.
The fastest way to de-risk a build is to get one real feature all the way to production before you commit to the architecture.
A demo is easy. A feature that stays good as your data, prompts, and models change needs an evaluation harness from day one.
Kubernetes is a fine answer to problems you actually have. Here is how we decide whether a team has them yet.
We bring the same scepticism and rigour to client work. Tell us what is stuck.